Basic Computer Skills (Intro to PC & Windows)

Overview

This two-day Basic Computer Skills course provides learners with essential digital skills needed to operate confidently in today’s technology-driven work environments. Designed for absolute beginners or those seeking to refresh their basic computer knowledge, the programme delivers a practical and engaging introduction to personal computers, Microsoft Windows, file management, and internet use.

Participants will gain hands-on experience in navigating desktop tools, managing folders, customising their workspace, and browsing the web effectively. Delivered through facilitator-led sessions with real-time demonstrations and guided practice, the course lays a solid foundation for further digital skills development in a corporate or administrative context.

Objectives

• Understand the basic components, functions, and uses of a personal computer in the workplace environment.
• Navigate the Microsoft Windows operating system confidently, including use of the desktop, Start menu, and taskbar tools.
• Apply essential keyboard and mouse skills to interact effectively with software applications and desktop features.
• Organise files and folders efficiently, including performing common actions such as creating, moving, renaming, and deleting files.
• Use internet browsers to search for information, manage bookmarks, and understand safe online practices.
• Recognise key office and business software tools and understand their basic role in a networked work environment.

Delivery Methods

Course is facilitated by a competent & experienced subject matter trainer, who utilises the following techniques to ensure that the session is practical and experiential: Questions, Discussions, Exercises & Assessments.

Who should attend?

This two-day course is designed for corporate employees who require foundational computer skills to perform their daily tasks more efficiently and confidently. It is particularly suitable for:

• Administrative Assistants and Office Support Staff
• Receptionists and Front Desk Personnel
• Call Centre and Customer Service Agents
• Junior Data Capturers and Filing Clerks
• Interns and Entry-Level Employees
• Support Staff (e.g., drivers, cleaners, tea ladies) transitioning into roles involving basic digital tasks
• Employees participating in learnerships or upskilling initiatives
• Staff returning to the workplace after an extended absence and requiring a computer skills refresher

Includes

• Comprehensive Manual
• Lunch and Refreshments (not applicable to on-site training)
• Electronic Certificate (on successful completion of the course)
• Electronic Delegate Feedback Questionnaire