MS Word (Introduction)

Overview

This one-day course equips participants with the essential skills to confidently create, edit, format, and print professional documents in Microsoft Word.

Delegates will gain a solid foundation in word processing, enabling them to prepare letters, memos, reports, and other business documents efficiently.

Objectives

By the end of this course, participants will be able to:

• Navigate the Microsoft Word interface and customise the workspace
• Create, open, save, and manage multiple documents
• Apply efficient text selection, editing, and formatting techniques
• Use AutoCorrect, QuickParts, and Find & Replace to streamline document creation
• Format text and paragraphs, including alignment, bullets, numbering, indents, and tabs
• Apply proofing tools such as spelling, grammar, and word count
• Adjust page layout settings including margins, orientation, headers/footers, and page numbering
• Prepare documents for printing using print preview, scaling, and layout controls

Delivery Methods

This course is facilitated by a competent and experienced subject matter trainer using practical, hands-on learning methods including questions, discussions, exercises and assessments.

Who should attend?

Suitable for individuals in roles that require the creation of professional business documents, including:

• Administrative Assistants
• Office Administrators
• Receptionists
• Secretaries
• Personal Assistants (PAs)
• Customer Service Representatives
• Junior Project Coordinators
• Marketing or Sales Support Staff

Includes:

• Comprehensive Manual
• Lunch and Refreshments (not applicable to on-site / online training)
• Electronic Certificate (on successful completion of the course)
• Electronic Delegate Feedback Questionnaire