Change Management (How to Manage Change)

Overview

Change is a constant in many aspects of both personal and professional life. Technologies, processes, people, ideas, and methods continuously evolve, affecting the way we perform daily tasks and achieve results.

To thrive, individuals and organisations must not only adapt to change but also learn to embrace it as an opportunity for growth. This course provides delegates with the tools to understand, anticipate, and manage change effectively.

Objectives

On completion of this course, delegates will be able to:

• Evaluate their own understanding of change and its impact.
• Describe the dynamics of change in the workplace.
• Apply effective strategies for change management.
• Define and utilise the POISS Model of change analysis.
• Identify the steps in analysing and implementing change.
• Anticipate, embrace, and communicate change with confidence.
• Build resilience and flexibility to lead through change and reduce resistance.
• Recognise common reactions to change and develop strategies to support employees through transitions.

Delivery Methods

Course is facilitated by a competent subject matter trainer who utilises a combination of the following techniques to ensure that the
session is practical and experiential:

• Discussion
• Role Play
• Case Studies
• Practical Exercises
• Videos & Slide Shows
• Games & Group Activities
• Written Questions

Who should attend?

This course is suitable for:

• Business Managers
• Supervisors & Team Leaders
• End-Users experiencing organisational change
• Information Management Specialists
• Project Managers & Change Agents
• Any professional tasked with implementing new projects, processes, or technologies

Includes:

• Comprehensive Training Manual
• Lunch & Refreshments (not applicable to on-site training)
• Electronic Certificate (on successful completion of the course)
• Electronic Delegate Feedback Questionnaire